Patient Satisfaction | Springhill Dental Practice

Please write how much you agree with the following questions below: N/A=Not Applicable

1. The information available to me (e.g in leaflets at reception) covers all that I need to know about using the practices services and looking after my dental care

2. I'm usually able to book appointments at times that suit me

3. When I have to pay for services, I believe the practice provides fair value for money

4. It's easy for me to enter and move around the building

5. The reception, treatment room and other parts of the practice are always clean, comfortable and tidy

6. Whenever I want to talk about anything privately I am able to do so in a quiet area

7. I always feel well treated when I call to make an appointment or visit

8. I have confidence in the knowledge and abilities of the dentists, hygienists and others involved in providing my dental care

9. I'm always treated with dignity, gentleness and care by the dentist and others

10. My opinion is always taken into account when my treatment options are being discussed and agreed

Please answer the specific questions about your recent visit:

1. I was kept waiting beyond the time of my appointment:

2. The dentist/hygienist talked to me about ways that I can prevent gum or tooth problems:

3. I would know how to make a complaint about my recent treatment if I needed to:

4. The dentist/hygienist explained the treatment options including risks and benefits

5. I knew how much I would have to pay for treatment, before I started it:

Was your treatment:

My dentists name is:

On a scale of 1 to 10, where 1 means

Please briefly say why you chose this score

Terms and conditions

I consent to my personal data being collected and stored as per the Privacy Policy.

I consent to my personal data being collected and stored for the purpose of marketing communications.

Monday	9:00 - 5:30
Tuesday	9:00 - 5:30
Wednesday	9:00 - 5:30
Thursday	9:00 - 5:30
Friday	9:00 - 5:30